1. How it works

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First of all check whether you meet the scheme's criteria. You must be over 16 years old, live within the East Sussex area and will be using the bike for commuting.

Register with the scheme using our on-line form. You will then be contacted by one of our team who will organise a bike for you. 

Choose which type of bike you would like to rent. All our bikes are suitable for riding on roads and firmed tracks. See our bikes page. 

Choose how long you want to rent the bike. This can be from 1 month to 6 months. 

Sign the rental contract and pay your first months rental. 

We will deliver or you can pick up your bike locally. 

Keep the bike clean and in good condition. Always ensure that the bike is locked securely when you are not riding it. 

During and after the loan we want to know how you have been getting on with cycling and using the bike. We will be emailing some short surveys for you to complete. 

If you experience any problems or issues then please contact us or visit one of touch point partners for help. 

At the end of the rental we will arrange with you the return of the bike. Make sure it is clean and in good condition. 

Don't want to give the bike back? You don't have to! You can buy the bike at a generous discount and spread the cost over a period of up to 12 months. 

If you fancy buying a different bike then our Partners can help you and may be able to offer you a discount for being part of Pedal Power.